How We Work With You, Start to Finish
Seven steps, no surprises. From the first phone call to the 10-year warranty, here's exactly what hiring Raptor looks like.
Call to book your free assessment.
We start with a real conversation
Chris picks up the phone and talks to you directly. No automated quotes, no generic estimates. He asks the right questions about your roof and explains all your options clearly, whether that's rejuvenation or full replacement. You'll know your next steps before you hang up.
We inspect your roof and give you honest options
By hand or by satellite, we measure it right for an accurate estimate. And because we're the only company offering both rejuvenation and replacement, the recommendation is what's actually best for your roof and budget, not what makes us the most money.
You get a complete estimate that actually makes sense
Three clear packages for roofing (Silver, Gold, Platinum) with every material listed and priced, or per-square-foot pricing for rejuvenation with everything included. A personal cover letter explains it all, links to our reviews, and covers financing options if you need them.
You choose your package and we lock you in
Pick your package, e-sign, and get a realistic timeframe. We build in wiggle room because we won't overpromise. Weather controls the schedule up here, so you get a rough two-week window and updates if things shift.
We schedule around the weather and keep you informed
As your project nears the top of the list we lock in your week or day. Sometimes we show up earlier than expected when the forecast opens up. Most customers are happy to see us at 7am when it means their roof gets done sooner.
We do the work right the first time
This is what it's all about. We don't just meet code, we exceed it. Six nails in every shingle instead of four. Triple waterproofing at leak points. The difference between 90 percent good and 100 percent is huge, so we aim for 110, right down to the cleanup.
We stand behind our work for the long haul
After payment, you get a 10-year workmanship warranty when the industry standard is 5. Honestly, if we made an error and you discovered it 15 years later, we'd make it right. You pay for a service and you're going to get what you paid for.
Why the process matters
Working with us means hiring someone who genuinely cares about getting your roof right the first time. The whole business is built around clear communication and quality work, because that's what people deserve for their hard-earned money.
Process questions
How soon can you start?
After you pick a package and e-sign, you get a realistic two-week window. Weather controls the schedule up here, and we'd rather be straight about that than overpromise.
Do I need to be home during the work?
No. Most projects run fine with the homeowner at work. We keep you informed, work around your family's routine, and leave the site clean and safe every single day.
How do payments work?
You e-sign the estimate, we do the work, we complete a quality assurance checklist together, and then we invoice. Financing options are listed in your estimate's cover letter.
Step one is a phone call
Talk to Chris about your roof today. You'll know your options and your next step before you hang up.
Call to book your free assessment, or use the form and we'll call you.
Book Your Free Assessment
No cost. No obligation. An honest answer about what your roof actually needs.
Thanks, we got it!
Chris or the Raptor crew will reach out shortly to book your free assessment. Need it sooner? Call 250-219-4333.